Shipping policy

 Effective Date: August 4, 2025

We ship worldwide from our fulfillment centers in Canada. Shipping times and costs vary based on location.

1. Processing Time

All orders are processed within 1–3 business days. A tracking number will be provided once your order ships.

2. Shipping Options & Delivery Times

Region

          Estimated Delivery

Time

Carrier Options

Canada

3–9 business days

Canada Post /FedEx

USA

4–10 business days

USPS / DHL / FedEx

Europe & UK

7–14 business days

Local DHL / postal

Asia-Pacific

10–20 business days

DHL / Post

Other Intl.

10–25 business days

                          International Post

Shipping is calculated at checkout. Expedited options may be available.

3. Customs & Duties

Buyers are responsible for any customs fees or import taxes imposed by their country.

4. Delivery Issues

If your package is lost or damaged, contact us within 7 days of the expected delivery date. We’ll work to resolve it as quickly as possible.

Email: info@infinity9cycle.ca